Privacy Policy for Tech Assist For Seniors

Privacy Policy 

Last updated: 8/26/25]

Tech Assist For Seniors respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you use our contact form, we may collect:

• Name (required)
  
  
• Email address (required)
  
  
• Phone number (optional, only if you choose to provide it)
  
  
• Message content (any details you write in the form)
  
  

In addition, we collect certain non-personal information automatically through tools like Google Analytics, Google Search Console, and Google reCAPTCHA.

Third-Party Tools We Use

Flamingo

We use Flamingo, a tool that stores a copy of each contact form submission in our WordPress database. This ensures your inquiries are not lost. Only Tech Assist For Seniors has access to these stored submissions.

Google reCAPTCHA

Our website uses Google reCAPTCHA to protect against spam and abuse. reCAPTCHA may collect information about your device, browser, and interactions to verify you are a human visitor. This data is collected directly by Google and is subject to Google’s Privacy Policy and Terms of Service. Tech Assist For Seniors does not have access to or control over this data.

Google Analytics

We use Google Analytics to better understand how visitors use our website. Google Analytics collects information such as your IP address, browser type, device, pages visited, and time spent on the site. This helps us improve our content and user experience. Google Analytics may use cookies to track this information. Data is processed according to Google’s Privacy Policy.

Google Search Console

We use Google Search Console to monitor our website performance in search engines. This tool provides us with aggregated, non-identifiable data such as search terms, clicks, and impressions. We do not use Search Console to collect or process personal data.

How We Use Your Information

We only use the information you provide to:

• Respond to your questions or requests
  
  
• Communicate with you about our services
  
  
• Improve website performance and user experience
  
  

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Store Your Information

• Email Delivery: Your form submission is sent to us via email.
  
  
• Database Storage: A copy is stored securely in our WordPress database via Flamingo.
  
  
• Analytics/Search Data: Collected and stored by Google; we only view reports.
  
  

We keep your information only as long as necessary to provide our services or as required by law. Stored form submissions may be periodically deleted.

Your Rights

You have the right to:

• Request a copy of the information we hold about you
  
  
• Ask us to correct or update your information
  
  
• Request that we delete your information from our records
  
  

To make a request, please use the contact form at techassistforseniors.com/contact.

Consent

By submitting your information through our contact form, you agree to the collection and use of your personal data as described in this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.